Heywood House Hotel, BW Signature Collection | City stay in Liverpool | Book Now

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Heywood House Hotel, BW Signature Collection Liverpool Exterior photo

Heywood House Hotel, BW Signature Collection Liverpool Beds photo

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Key details

About the Hotel

11 Fenwick Street, Liverpool, United Kingdom, L2 7LS

Steps from the Royal Albert Dock

Great

8.0

8.6

/10

4.3

Loved by Heywood House Hotel, BW Signature Collection guests

Comfortable beds
Central location
Attentive staff
Super clean rooms
Good shower

"TV has Netflix which is really nice."

Holly from United Kingdom

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"We also got complementary cans of soft drink bottles water and some chocolate bars and biscuits."

Tubbytummy from United Kingdom

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"Room was fabulous, comfortable, clean, quiet (this was surprising given it was a Saturday night in city centre)"

Amanda

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Location

Heywood House Hotel, BW Signature Collection is situated in the vibrant city center of Liverpool. With easy access to significant attractions like the Royal Albert Dock and Liverpool One Shopping Centre, guests are positioned for exploration. The hotel is also within walking distance of the historic Liverpool Cathedral, adding culture to its city-center location.

Rooms

The hotel offers 35 stylishly designed guest rooms, with an emphasis on comfort and relaxation. Each room includes a flat-screen television and a rainfall shower, enhancing the overall experience. Special room options like Superior Rooms provide additional space, catering to guests' needs for a more enjoyable stay.

Dining

Heywood House Hotel features an on-site bar where guests can unwind with a selection of beverages. The hotel also provides breakfast options, offering a variety of choices to start the day. Local restaurants are just a short walk away, allowing guests to explore diverse dining experiences.

Business Facilities

The hotel is equipped with a fully functional meeting space suitable for various business needs. High-quality audio-visual equipment is available for presentations and conferences. Guests can rely on complimentary printing services, adding convenience for business travelers.

Accessibility

Heywood House Hotel ensures accessibility with wheelchair accommodations throughout the property. The hotel features elevators providing direct access to different floors. Designated accessible rooms are available to meet the needs of all guests.

Highlights

Location: City-center access to attractions like Royal Albert Dock

Rooms: 35 stylishly designed guest rooms with flat-screen televisions

Dining: On-site bar with diverse beverage selection

Business: Fully functional meeting space with audio-visual equipment

Must-do experiences

Visit the iconic Royal Albert Dock for stunning waterfront views.
Try the traditional Scouse stew at Maggie May's for a local taste.
Explore the vibrant Baltic Triangle for amazing street art.
Don't miss the Walker Art Gallery for world-class art exhibits.
Wander through St. John's Market for unique local crafts and treats.

See hotel location on map

Guest Emotional Experience

Perfect for Finding FriendsJovial hotel

“I heard a receptionist laughing and joking with some foreign visitors ( in their native-French tongue.”

John M from United Kingdom

Explorers, Not TouristsNear sights

“The hotel is close to everything you'd want to see: 2 roads back from the water front.”

mckaypost from United Kingdom

Quiet Nights for Busy DaysCity center silence

“Room was fabulous, comfortable, clean, quiet (this was surprising given it was a Saturday night in city centre)”

Amanda

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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Superior Twin Room

2 persons

195 sq. feet

Shower

Heating

room details

Superior Double Room

2 persons

195 sq. feet

Shower

Heating

room details

Double Room Balcony Non-Smoking

2 persons

230 sq. feet

Shower

Coffee machine

room details

Standard Double Room

2 persons

175 sq. feet

Shower

Heating

room details

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Check Dates & Room Rates

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Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

General

Non-smoking property
Free internet access
Parking
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled
Lift

Guest Parking

Electric kettle

Services

Room service

Dining

Bar/ Lounge area

Room features

Free Wi-Fi in rooms
Air conditioning
In-room safe

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Heywood House Hotel, BW Signature Collection Location

11 Fenwick Street, Liverpool, United Kingdom, L2 7LS

Map view

11 Fenwick Street, Liverpool, United Kingdom, L2 7LS

City landmarks

Harbour

Royal Albert Dock Liverpool

2800 ft

Church

Liverpool Cathedral

1.0 mi

Museum

Museum of Liverpool

2200 ft

Museum

The Beatles Story

3600 ft

Museum

Merseyside Maritime Museum

2800 ft

Landmark

Royal Liver Building

2300 ft

Landmark

Tate Liverpool

2500 ft

Museum

World Museum

3000 ft

Gallery

Walker Art Gallery

3500 ft

Museum

International Slavery Museum

2700 ft

Harbour

Pier Head

2300 ft

Event hall

St George's Hall Liverpool

3900 ft

Museum

Western Approaches Museum

3500 ft

Art object

Beatles Statue

2900 ft

Gallery

Fact

3800 ft

Landmark

The Piermaster's House

2300 ft

Stadium

Anfield

2.1 mi

Landmark

Concert Square

3200 ft

Library

Liverpool Central Library

3200 ft

Event hall

M&S Bank Arena Liverpool

3800 ft

Landmark

Bold Street

2800 ft

Nearby

Mall

The Cavern Club

1100 ft

LiverpoolEngland

Mathew Street

1200 ft

Mall

Liverpool ONE

1700 ft

Horton House Exchange Flags

Nelson Monument

800 ft

Art object

Eleanor Rigby Statue

1200 ft

1 Derby Square

Queen Victoria Monument

300 ft

St. Nicholas Place

Memorial to the Engine Room Heroes of the Titanic

1500 ft

Park

Chavasse Park

1800 ft

Shopping Area

Metquarter

1900 ft

Restaurants

Viva Brazil

300 ft

36 Castle Street

Manhattan Bar and Grill

100 ft

17/19 Fenwick Street

The Alchemist Liverpool

200 ft

5 Brunswick Street

San Carlo

500 ft

41 Castle Street

pollen

100 ft

44 Fenwick Street

Heritage Restaurant and Bar

400 ft

40 Castle Street

Neighbourhood

300 ft

62 Castle Street

All Bar One Liverpool

300 ft

Derby Square

The Old Bank

200 ft

2-8 James Street

BoBo

500 ft

46 Castle Street

Explore Liverpool

Local Experiences

Royal Albert Dock Liverpool

10 minutes' walk

Historic waterfront area featuring shops, galleries, and museums. Offers beautiful views and recently held exhibitions.

Museum of Liverpool

8 minutes' walk

Showcases the city's history and culture through interactive displays. Entry is free with guided tours available.

The Beatles Story

13 minutes' walk

An immersive journey into the lives of The Beatles. Features memorabilia, interactive exhibits, and a café.

Liverpool Cathedral

20 minutes' walk

Impressive Gothic structure boasting the highest cathedral tower in the UK. Offers stunning city views from the top.

Bike Tours

5 minutes' ride

Guided bike tours of Liverpool explore famous landmarks and hidden gems. Rentals available through local agencies.

Spa Treatments

3 minutes' walk

Relaxation services at nearby spas featuring massages and wellness treatments. Ideal for unwinding after a busy day.

Liver Birds Sightseeing Cruise

12 minutes' walk

Cruise along the Mersey to see iconic sights like the Liver Building. Available seasonally, booking recommended.

Viva Brazil

1 minute' walk

Brazilian steakhouse known for its variety of grilled meats served at the table. Vegetarian options available.

The Alchemist Liverpool

1 minute' walk

Chic cocktail bar and restaurant with quirky drinks and modern British cuisine. Reservations recommended for dinner.

San Carlo

2 minutes' walk

Popular Italian eatery known for its authentic dishes and vibrant atmosphere, perfect for families or couples.

The Cavern Club

4 minutes' walk

Legendary music venue known for live rock performances. Offers a vibrant atmosphere with tribute acts and open mic nights.

Mathew Street

5 minutes' walk

Lively street famous for music, bars, and nightlife. Regular events offer an authentic taste of Liverpool's music culture.

FACT

14 minutes' walk

Cinema and art gallery showcasing innovative media and films. Hosts artistic events including workshops and discussions.

Getting around

City Centre

Liverpool10 min · 2700 ft

Airports

Liverpool John Lennon (LPL)21 min · 8.4 mi

Chester Hawarden (CEG)69 min · 28.5 mi

Train

Liverpool James Street Station2 min · 400 ft

Liverpool Moorfields Train Station5 min · 1400 ft

Bus

Bus stop14 min · 3700 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

No parking available.

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

The hotel offers a full breakfast at the price of GBP 10.95 per person per day.

Pets

Pets are not allowed.

Languages

English, Spanish, Portuguese

Year renovated:

2012

Number of rooms:

Former name

best western heywood house hotel

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review summary

Based on recent reviews

Guests consistently praise Heywood House Hotel's excellent location, finding it convenient for exploring attractions like the Liver Building and the docks, with dining options nearby. Many appreciate the spacious and clean rooms, often featuring amenities such as air conditioning, fridges, and tea/coffee making facilities; some rooms even boast balconies. While the hotel's proximity to lively areas is generally a plus, a few guests have occasionally noted noise disturbances .

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Review score

Based on 677 verified reviews

8.2/10

Great

86%

Recommend

Pros

Helpful staff

Super location

Clean rooms

Good facilities

Cons

Filthy carpet

Lumpy bed

based on 2071 reviews

4.5/5

Jonathan from United Kingdom

Couple

Standard Double Room

3 nights in November 2025

Reviewed:February 08, 2026

9/10

fantastic stay!

helpful staffwell-equipped roomcoffee maker

the location was super , near many shops and restaurants. the staff was helpful , they assisted with directions. i especially liked the well-equipped room with its coffee maker and ironing board.

0 Helpful

Martin from Germany

Couple

Superior Double Room

3 nights in November 2025

Reviewed:January 24, 2026

9.0/10

a sanctuary downtown

central spoteasy reachattentive stafffaulty air conditioning

The hotel's central spot shines, placing everything within easy reach. I found myself moments from key attractions. The room felt really clean, a great relief after a long day. It was really comforting. Staff members were really attentive and always ready to assist.

the air conditioning did not work well one night, leaving the room a bit stuffy and uncomfortable. It was a singular inconvenience during what was otherwise a lovely stay.

Location

9/10

The hotel boasts an enviable position near major transit hubs. James Street station is just around the corner. Numerous restaurants and pubs are within easy walking distance, with options. The proximity to major attractions really enhances the experience.

Service

10/10

Staff were very helpful and friendly. They had lots of suggestions for local spots. The reception operates around the clock, providing assistance whenever needed. Their attentiveness to guests' needs stands out, I must say.

Dining

8/10

There are no breakfast meals available, but there are takeaway options. The area around the hotel is teeming with dining options to explore. Several pubs and restaurants offer discounts. It is worth checking.

0 Helpful

Georgia from Georgia

Couple

Superior Double Room

3 nights in November 2025

Reviewed:December 16, 2025

9/10

FABULOUS Central Location! AMAZING Room!

central locationtea selection

The hotel is located close to everything! The room was very spacious. There was a nice selection of teas available. It made me happy!!!

0 Helpful

walter from united kingdom

Single

superior twin room

3 nights in November 2025

Reviewed:December 05, 2025

9.0/10

wonderful stay!

spacious roomopulent curtainsreplenished teastreet noise

the room was spacious. i appreciated the large, opulent blackout curtains that ensured a restful night. comfy seats was pleasant. tea and coffee were replenished, i found it very thoughtful.

The hotel location is near bars. I could hear some street noise late into the night

Dining

8/10

While there isn't breakfast available currently, many restaurants and cafes are very close to the hotel. This gives you plenty of choices. i appreciated the variety within a short walk.

Rooms

9/10

My room had victorian size and features. I found that added to the hotel's charm. the bathroom was great. All was clean and well-serviced . storage was sufficient.

Location

10/10

The hotel's situation is convenient for the cavern quarter and visiting the waterfront. I found getting around easy. it is a great spot for visiting the docks and town. everything is very accessible.

Facilities

9/10

the hotel is super clean! i was pleased with the cleanliness of the common areas. staff were friendly and helpful. check-in and check-out were easy and efficient!

0 Helpful